GHL Collection Armería Real Hotel in Cartagena

United States, 16/07/2026

Good: Great location right at the entrance of Getsemaní and all the fun stuff. You can walk right up the road to the clock tower. Hotel is well organized with center courtyard. Rooms are solid. AC solid. Breakfast solid.

Bad: Rooms construction is a little shoddy here and there but that’s Colombia and also modern construction in the US sadly. I did have a large room so it’s understandable.

Answer from the hotel Dear Guest,

Thank you so much for sharing your experience and for choosing us during your visit to Cartagena. We are delighted to hear that you enjoyed our excellent location in Getsemaní, the central courtyard, the spaciousness of the room, the breakfast, and the comfort of our facilities. We also appreciate your observations regarding some aspects of the building. We greatly value this type of feedback, as it helps us identify opportunities for improvement and continue to offer a better experience to our guests. We hope to have the pleasure of welcoming you back on your next visit.

Sincerely,
DIANA MEJIA
General Manager

India, 14/07/2026

Good: The location and ambience. Very comfortable beds. Very good breakfast . Spacious rooms.

Bad: No water kettle or coffee maker in the room. The shower stall is cramped.

Answer from the hotel Dear Guest,

Thank you so much for sharing your experience. We are delighted to hear that you enjoyed our excellent location, the hotel's ambiance, the comfortable beds, the breakfast, and the spacious rooms. We also appreciate your feedback regarding the lack of a kettle or coffee maker in the room and the size of the shower stall. We greatly value your observations, as they help us identify opportunities for improvement and continue to offer better service. We hope to have the pleasure of welcoming you back very soon.

Sincerely,
DIANA MEJIA
General Manager