Sonesta Posadas del Inca Puno à Puno

Canada, 12/07/2025

Good: Très bel accueil par le personnel. Avons été répondu en français.Courtoisie et élégance par le personnel. Chambre confortable et bien équipée. Eau chaude à profusion. Vue magnifique sur le lac Titicaca. Beaux aménagements extérieurs et intérieurs pour profiter des moments précieux. Un restaurant haute gamme, la nourriture y est très bonne.

Bad: Choix de menu limite. Pas de guichet pour retrait d’argent à proximité.

Respuesta del hotel: Dear Julie,
Thank you very much for sharing your experience with us.
We are delighted to hear that you enjoyed a warm welcome, service in your language, as well as the comfort of your room, the view of Lake Titicaca, and the quality of our cuisine. Comments like yours motivate our entire team to continue offering attentive, elegant, and memorable service.
We have taken note of your observation, sincerely appreciate your suggestion, and will consider it as we continue to improve our services and offer greater comfort to our guests.
It will be our pleasure to welcome you back on a future visit.
Sincerely,
Elizabeth Carlotto Ocampo
Manager
Sonesta Posadas del Inca Puno

, 29/06/2025

L'emplacement de l'hôtel est au bord du lac. Le personnel est très serviable, l'établissement est bien tenu, chambre spacieuse et confortable, la salle de restaurant a une belle vue sur le lac. Les petits déjeuners en mode buffet offrent diversité et qualité.

Respuesta del hotel: Dear Patrick,

Thank you very much for taking the time to share your experience. We are pleased to know that you enjoyed your stay at our hotel, especially the comfort of the room, the attention of our team, and our privileged location on the shores of Lake Titicaca.

We are also glad that you appreciated the quality and variety of our breakfast buffet, as well as the views of our gardens and the imposing Lake Titicaca from our restaurant, which we always seek to complement a memorable experience.

It will be a pleasure to welcome you again at Sonesta on your next visit to Puno - Perú.

Cordially
Elizabeth Carlotto Ocampo
Manager
Sonesta Posadas del Inca – Puno

France, 25/06/2025

Good: Vue sur la baie de Puno (Lac Titicaca) Personnel très disponible Change à la réception à un taux très correct Selon les prestataires, utilisation de l'embarcadère privé pour la visite du lac

Respuesta del hotel: Dear Phil
Thank you for sharing your experience with us.
We are pleased to know that you enjoyed the beautiful view of the bay of Puno, the attention and availability of our team, as well as the exchange service offered at the front desk. We are also glad that you were able to take advantage of our private dock to explore Lake Titicaca, one of Peru's most impressive natural jewels.
We sincerely appreciate your comments and hope to have the honor of welcoming you again on your next visit to the Lake Titicaca destination in Peru.
Cordially,
Elizabeth Carlotto Ocampo
Manager
Sonesta Posadas del Inca – Puno