🛡️ Fraud Prevention
Your security is our priority
Dear Guest,
To protect your information and ensure a secure experience, we remind you that all our reservations, payments, customer service processes, and communications are handled exclusively through our official channels.
⚠️ Please note
- The hotel does not request advance payments through links sent via WhatsApp or social media.
- We will never ask you to update, verify, or confirm information in order to keep your reservation or perform any procedure related to the hotel.
- If you receive a suspicious message, do not reply, do not click on any links, and do not make any payments.
🔎 Do you have questions about a message?
If you receive a communication of this type, contact us directly through the official channel you used to make your reservation. Our team will be able to confirm the information and guide you securely.<br>
Protect your information. If you have any doubts, always verify through our official channels.