Sonesta El Olivar in Lima

Istanbul, Turkiye, 01/12/2025

We stayed here during our peru tour. This is very nice hotel with excellent breakfast. Staff is helpful. We have dinner here with a group and was nice too. The major weakness of the hotel is “noise”. We had to change the room since room has a very strong sound from the system and also from the A/C engines where is located out of the building. Since sound isolation is very weak it was also very disturbing . They changed the room and give much smaller room and claimed that that is sound proof room but unfortunately because if poor isolation of the windows we have to use ear plugs to cut the noise.

Answer from the hotel Dear Hakan,

Thank you for taking the time to share your detailed feedback. We are pleased to know that you enjoyed our breakfast, the service provided by our team, and your group dinner at the hotel.

At the same time, we sincerely regret the noise-related inconveniences you experienced during your stay. We understand how important a quiet environment is, especially when traveling, and we are sorry that the sound from external systems and the room’s insulation did not meet your expectations. Although we offered a room with better acoustic conditions, we regret that it still did not provide the level of comfort you deserved.

Please be assured that we have shared your comments with our maintenance and management teams so we can continue working on improving noise isolation in the affected areas.

We truly appreciate your feedback, as it helps us enhance the experience we offer to our guests.

Kind regards,
Ursula Hinostroza
General Manager

, 27/11/2025

These hotel remains consistent through the years. The staff at reception, restaurant and in general services are outstanding.
Breakfast ms are impressive in variety and abundance of choices, located in a quiet area of Lima next to a large park, Sonesta offers peace after a busy day. Many cafes and restaurants at a walking distance. Miraflores and Barranco are 4 miles away or $3 Uber ride.
The breakfast team is impressive! Having observed them for 7 days they work as as a team ensuring that you are satisfied. That culture is extended to other areas as well.
Stayed on the 4th floor and my only about this hotel is that rooms are beginning to show some wear and tear but the mattress are like clouds to rest. The staff (many bilingual) is such a gem that they will accommodate any need you may have.
PS Give the restaurant a chance is not as busy as the famous Tanta across the street.

Answer from the hotel Dear Cecilia,

Thank you very much for sharing your kind comments. We are happy to know that our service has remained consistent over the years and that our team at reception, the restaurant, and breakfast made your stay enjoyable. Your words about our breakfast team are especially appreciated, they work hard every day to make guests feel welcome.

We are glad to hear that our quiet location and the nearby cafés, restaurants, and park were convenient for you. We also appreciate your note about the room showing some wear; feedback like this helps us improve.

Thank you again for choosing us and for taking the time to write your review. We hope to welcome you back on your next trip to Lima.
Sincerely,
Ursula Hinostroza
General Manager