Sonesta Hotel Loja is an exclusive and modern 5 star hotel. The perfect option to rest and do business thanks to its proximity to the main areas of interest in the city.
Sonesta Hotel Loja is an exclusive and modern 5 star hotel. The perfect option to rest and do business thanks to its proximity to the main areas of interest in the city.
Executive King Room
The King Executive room at Sonesta Loja Hotel is ideal for business travelers looking for a functional space according to …
Good: The food and the facilities, bed sheets, mattress and pillows amazing.
Bad: The room smelled…
26/05/2026
Ecuador, 26/05/2026
Good: The food and the facilities, bed sheets, mattress and pillows amazing.
Bad: The room smelled to humidity a bit, but nothing that bad, oppening the windows was enouch
Dear Edy, We would like to extend our warm greetings and sincere thanks for sharing your experience and for your positive comments about your stay. We are delighted to know that you enjoyed your stay with us, and your feedback motivates us to continue improving day by day. We also appreciate your observation regarding the slight humidity smell in the room. Please accept our sincere apologies for this inconvenience. We will share your comments with our Maintenance and Housekeeping teams to reinforce the necessary actions and continue enhancing our guests' experience. Thank you once again for your valuable feedback. We look forward to welcoming you back on a future visit. Kind regards, Jorge Gutierrez General Manager
Edy
26/05/2026
Ecuador, 26/05/2026
Dear Edy,
We would like to extend our warm greetings and sincere thanks for sharing your experience and for your positive comments about your stay.
We are delighted to know that you enjoyed your stay with us, and your feedback motivates us to continue improving day by day.
We also appreciate your observation regarding the slight humidity smell in the room. Please accept our sincere apologies for this inconvenience. We will share your comments with our Maintenance and Housekeeping teams to reinforce the necessary actions and continue enhancing our guests' experience.
Thank you once again for your valuable feedback. We look forward to welcoming you back on a future visit.
Kind regards,
Jorge Gutierrez
General Manager