Sonesta Ibagué in Ibagué

, 31/05/2026

“Tuve una estadía extraordinaria en el Hotel Sonesta Ibagué. La hospitalidad de todo el equipo fue impecable; siempre atentos, amables y dispuestos a ayudar con una sonrisa. Las instalaciones son modernas, elegantes y muy bien cuidadas. La habitación superó mis expectativas por su comodidad, limpieza y tranquilidad. El desayuno fue variado y de excelente calidad. La ubicación es perfecta, con acceso directo al Centro Comercial Acqua, lo que hace la experiencia aún más cómoda. Sin duda, es uno de los mejores hoteles de Ibagué y lo recomiendo al 100%. ¡Volveré cada vez que visite la ciudad!” 🌟🌟🌟🌟🌟

Answer from the hotel Estimado, Sr Leon

Nos llena de alegría saber que encontró en nuestro equipo la hospitalidad, amabilidad y disposición que buscamos brindar cada día. Comentarios como el suyo son una gran motivación para continuar ofreciendo experiencias memorables a quienes nos visitan.

Gracias por recomendarnos y por permitirnos ser parte de su visita a Ibagué. Será un verdadero honor darle la bienvenida nuevamente cada vez que regrese a la ciudad.

Cordialmente;

Adriana Ortiz
Gerente General

seattle, 24/05/2026

Very gorgeous hotel located in the penthouse of a building. The views are breathtaking from wherever you are at. The staff was very friendly and helpful however the guy on reception was a little tough and his vibe was not friendly. Love the breakfast area and the breakfast in general, the coffee could be more dark roast for my taste and a little hotter. The rooms were very clean and excellent views to the city. The pool are very nice and Cousy definitely not for families was more for couples and because is too small the guy in charge on the pool was always supervising and watching hard like we were doing something wrong making us feel a little bother. He kept asking if we were registered in the hotel or we were paying to use the pool… made us feel out of place… to the point we brought our passports out to prove we were staying in the hotel… very uncomfortable. Like the jacuzzi but I never tried the steam room. At the time of check out we got to the taxi and the guy said the reception never made us sign a paper from the begging and we have to wait in the taxi until the guy brought the paper down to sign. Anyway the stay was great I’ll book in the future again.

Answer from the hotel Dear Guest,

Thank you so much for sharing your experience.

We also appreciate your feedback; your comments are very valuable and allow us to identify opportunities for improvement so we can continue offering increasingly satisfying experiences.

Thank you for your trust and for choosing us during your visit. We are delighted to know that you are considering staying with us again and we hope to have the pleasure of welcoming you back on your next visit.

Sincerely,

Adriana, General Manager