Biohotel Organic Suites in Bogota

Trinidad, 23/07/2025

My wife Joanne and I had an absolutely wonderful time at Biohotel and we highly recommend anyone reading this review to choose this establishment when visiting Usaquen in Colombia. Our trip started out by being warmly and professionally greeted by Pilar the Guest Service Coordinator (apologies as I when I was going to take her picture I was told that she was off on those days) and Karen & Laura (see picture 1). In the reception area after checking in, we were again warmly and politely greeted by Christian Monroy (see picture 2) who took us to our room and made us feel ooh so welcome. Throughout our stay we were taken care of by Jose (see picture 3), Ramon and Ridrigo (see picture 4), Joani (see picture 5) and Jorge (see picture 6). All of these staff members treated us like family and we loved them as such. Jose did everything from fixing our bathroom sink to help us with the scheduling of the timing of the use of the amazing roof top Jacuzzi. Ramon guided us as to how to see the city and gave us directions to the beautiful and immaculate “Parroquia Nuestra Senora de Torcoroma” church and the Ara and Carulla supermarkets located nearby. Joani always had a bright and warm smile and also helped us with our room. In the mornings, we were taken care of by the dining manager Wilmar (see picture 7) and our inspirational and witty attendant Elbert (see picture 8). By the way, the breakfast is delicious with a wide variety to choose from, from eggs, soup and food to fruit, pastry, bread and dessert. Walk with a coat though, it’s cold (9 degrees Celsius) in the mornings. Back in our room, Janet (see picture 9) kept our space clean and tidy while we were pampered by Natalia (see picture 10) in the Spa on the T floor. All in all, we had a wonderful time at Biohotel, it is safe, the staff are loving and caring, the rooms are spacious and clean with breath-taking views and it’s a 5-minute walk from the main city. This is our third time visiting and will return when next we visit Usaquen. !Hasta Pronto!

Answer from the hotel Mr Andre and Mrs Joanne accept our warm greetings from all our staff

Receiving your kind and generous comments fills us with joy, as they validate the dedication and love we offer to our guests when they visit the hotel.
We will share your feedback with all the staff, and I know it will motivate them to continue their daily work.

Thank you for your loyalty. We eagerly anticipate your next visit!.

Cordially,

Lina Méndez A.
Manager

France, 17/07/2025

Good: I was truly impressed by the professionalism and kindness of the staff — from the moment you arrive, you feel like someone special, and that feeling stays with you throughout the stay. The rooms are modern, spotless, and very comfortable. I also really appreciated the varied breakfast and the hotel's calm, safe location. A wonderful experience overall.

Bad: Nothing

Answer from the hotel Dear guest, please accept our cordial greetings.
We thank you for your kind comments about your recent stay. We are very happy to have met your expectations.
We will share your comments with the hotel staff, who will be very grateful and will be an inspiration to them.
We look forward to your next visit.
Cordially,
Lina Méndez A.
Manager

United States, 13/07/2025

Good: The service was amazing! The food, the drinks! Everything was Wonderful! The hotel is beautiful, the wifi is super fast. The staff were very attentive and so nice and polite.

Bad: Nothing, everything was perfect!

Answer from the hotel Dear guest accept our cordial greetings
We are grateful with your generous comments about our service. Thank you!
We look forward to your next visit
Cordially,
Lina Méndez A.
Manager