Bastión Luxury Hotel à Carthagène

, 24/01/2026

We have travelled a lot and Bastion is in our top 5% hotel for Breakfast (surprisingly good European quality level) and it has a great rooftop pool. It is in the center of everything but surprisingly quiet.⭐️🙂

Respuesta del hotel: Dear Mr. Gagnon,

Thank you very much for taking the time to share your experience with us. Knowing that our breakfast ranks among the top of your extensive travels is truly rewarding, especially your appreciation of its quality and attention to detail.

We are also delighted that you enjoyed our rooftop pool and found our location both central and peacefully quiet, an aspect our guests value greatly and one we take special care to preserve.

Your kind recognition motivates our entire team to continue delivering thoughtful, high-quality experiences, and we would be delighted to welcome you back on a future visit.

Warm regards,

Viviana M. Pallares Guapi
General Manager
Bastion Luxury Hotel

Paris, France, 20/01/2026

C’est la deuxième fois que nous venons à Cartagena et nous prenons toujours cet hôtel.
Pour cette deuxième fois au Bastion, nous n’avons pas été déçu, au contraire : l’hôtel est très bien situé et très bien décoré. Les chambres sont très bien et le roof top avec la piscine est l’atout majeur de cet hôtel.
Cette fois-ci, je souhaite ajouter une mention particulière pour Kadir qui nous a parfaitement reçu. Hector à l’accueil/conciergerie et également Gina au petit déjeuner ont été nos coups de cœur : gentils, souriants, très réactifs et professionnels. Félicitations à eux car ils ont contribué à notre merveilleux séjour au Bastion.
Nous reviendrons donc avec un grand plaisir et conseillerons l’hôtel à nos amis.

Respuesta del hotel: Dear Mr. David,



Thank you from the bottom of our hearts for such a beautiful, detailed, and heartfelt message. Reading your words truly made our day, and it means so much to us that Bastión continues to be your home in Cartagena.

We are deeply grateful that your second stay with us met, and even exceeded, your expectations. Knowing that you enjoyed our location, décor, rooms, and especially our rooftop pool fills us with pride and joy.

Your kind recognition of our team touches us greatly. Kadir will be delighted to know that his warm welcome left a lasting impression, and we will proudly share your wonderful comments with Héctor and Gina as well. Their dedication, kindness, and professionalism are exactly what we strive to offer every guest, and your appreciation is the greatest reward for their efforts.

Thank you for your trust, your recommendation, and for choosing us once again. We will be waiting for you with open arms and a big smile whenever you decide to return to Cartagena.

With our warmest regards,

Viviana M. Pallares Guapi
General Manager
Bastión Luxury Hotel