GHL Relax Club El Puente in Girardot

Australia, 26/01/2026

Good: The new pool is great, specially designed for families with kids or elderly relatives. Delicious breakfast, wonderful staff. The Tennis instructor is excellent even if you are an experienced player or a beginner.

Bad: The jacuzzi wasn’t working during our stay

Answer from the hotel Dear Guest, thank you for choosing us and sharing your feedback.
We appreciate your kind words; they fill us with pride and motivate us to continue providing the best possible service every day.
We regret the damage to the jacuzzi during your stay. We are just days away from beginning the remodeling process for the main pool, children's pool, and jacuzzi. These renovations will allow us to offer you refreshed spaces for your comfort and satisfaction.
Thank you for your visit, and we hope to welcome you back again soon.
Andrés Giraldo Parra - General Manager

Canada, 05/01/2026

Good: Clean and comfortable rooms, nice pools and options for activities

Bad: The breakfast is supposed to end at 10am? But most food is gone around 9:30. There is not enough space to seat and personnel to deal with the breakfast when the hotel is full

Answer from the hotel Dear Guest. Thank you for choosing us and sharing your opinions. Reading them allows us to identify areas for improvement. Thank you for your visit, and we hope to see you again.
Sincerely,
Andrés Giraldo Parra - Gerente General