Sonesta Arequipa in Arequipa

, 07/06/2025

This was probably the best hotel we stayed in. It feels secure, and comfortable! We enjoyed each moment here

Answer from the hotel Dear Jocelyn,
Thank you so much for your wonderful feedback! We’re truly honored to hear that this was the best hotel you stayed in. Knowing you felt secure and comfortable means the world to us.
It was a pleasure having you, and we hope to welcome you back again soon!

Warm regards,
Angela Gomez Canales
Manager

, 03/06/2025

The hotel was lovely, clean, modern, spacious room. The staff were very friendly and accommodating especially the young man who helped with taxis and bags. They couldn’t have done any more to help. The hotel is a little way out of town but it’s only 10mins in a taxi to the main square and about 10soles/£2

Answer from the hotel Dear Julie,

Thank you so much for your kind words and for taking the time to share your experience with us.
We’re delighted to hear that you enjoyed your stay — from the cleanliness and modern comfort of your room to the friendliness and helpfulness of our team. Your mention of the young gentleman who assisted with taxis and luggage is especially appreciated, and we’ll be sure to share your lovely feedback with him personally.
We’re also glad that our location worked well for you, and it’s great to know that the short taxi ride to the main square was both quick and affordable.
It was a pleasure having you with us, and we truly hope to welcome you back again in the future!
Warm regards,

Angela Gomez Canales
Manager

United Kingdom, 01/06/2025

Good: Everything feels new and clean. Staff is really nice! Close to airport and taxi to city centre is only 15-20 mins. Breakfast is decent. Very good value for money overall.

Bad: The shower, would be much more beneficial to include shower head as well… and mattress is a bit too soft!

Answer from the hotel Dear Patrick,
Thank you very much for your thoughtful review and for choosing to stay with us. We’re truly glad to hear that you found great value in your stay, appreciated the cleanliness of our facilities, the friendliness of our staff, and our convenient location near the airport.
We also appreciate your constructive feedback regarding the shower and the mattress. Your suggestions are very important to us.
Your comments help us grow and improve, and we sincerely hope to have the pleasure of welcoming you back in the future for an even better experience.
Kind regards,
Angela Gomez Canales
Manager