Hotel Geotel Antofagasta in Antofagasta

United States, 09/11/2025

Good: Beautiful location across the ocean - private parking, good food at restaurant with room service.

Bad: I was originally charged 39,000pesos on my bill for room service ($39usd) when I know I signed a bill for $18,000… when I inquired about a copy of the bill which was not offered - then I was told it was the VAT … but there is no 110% VAT charge / it just came suspicious to be overcharged double if the original till I industed in getting a printed copy of my bill before paying - this situation left a bad taste!

Answer from the hotel Dear Liliana,
We appreciate you sharing your experience and deeply regret the confusion regarding your invoice. At Geotel Antofagasta, we strive to maintain transparency in all our charges, and our guests’ satisfaction is our top priority.
Your observation will be reviewed with our reception and accounting team to ensure that all billing processes are clear, accurate, and consistent, preventing similar situations in the future. We sincerely apologize for any inconvenience caused. If you still have any questions, please contact us at calidad.geotelantofagasta@ghlhoteles.com so we can assist you.
We look forward to the opportunity to welcome you again and provide a fully satisfying stay.
Sincerely,
Zulay Jiménez
General Manager
Geotel Antofagasta

New Zealand, 02/12/2025

Good: The male receptionist greeted us warmly and spoke excellent English. He was very helpful. The wait staff were very good. The food was great. Location good for travellers who needed quick access to Ruta 5. We didn't need to see the town itself. Very comfortable room.

Answer from the hotel Dear Angela,
Thank you very much for sharing your experience with us. We are pleased to know that the service provided by our receptionist and restaurant team made your stay more enjoyable, and that both the food and the comfort of the room were to your complete satisfaction. Our location is indeed advantageous in several ways, so we are glad to hear it was convenient for your trip.
We sincerely appreciate your feedback and look forward to having the pleasure of welcoming you again at Geotel Antofagasta.
Sincerely,
Zulay Jiménez Escobar
General Manager
Geotel Antofagasta